Introduction

We respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, protect, and share information. By engaging with us, you consent to our data practices outlined herein.

Information We Collect

Personal Information

• Name, title, and contact details (email, phone, address)
• Company name, registration number, and business details
• Payment information (bank details, PayPal account, wallet addresses)
• Identification documents (business license, passport for verification)
• Communication records (emails, messages, call logs)

Business Information

• Product specifications and requirements
• Order history and transaction records
• Supplier preferences and sourcing criteria
• QC standards and customization requirements
• Pricing negotiations and quotations

Usage Information

• Website browsing behavior and device information
• IP addresses and cookies
• Communication preferences and contact history

How We Use Your Information

We use collected information for:

• Service Delivery: Processing orders, arranging shipments, coordinating with factories
• Communication: Updates on orders, quotations, and service notifications
• Quality Improvement: Analyzing feedback to improve our services
• Compliance: Meeting legal, tax, and regulatory requirements
• Fraud Prevention: Identifying and preventing fraudulent activity
• Marketing: Sending newsletters, promotions, and updates (with consent)
• Business Analytics: Analyzing trends and business performance

We do not sell or rent personal information to third parties.

Data Retention

We retain information as follows:

• Active Clients: For the duration of our business relationship plus 7 years (tax/legal compliance)
• Inactive Accounts: 3 years after last interaction
• Marketing Lists: Until unsubscribed
• Transaction Records: Minimum 7 years (regulatory requirement)

You may request deletion of non-essential information at any time, subject to legal obligations.

Information Sharing & Disclosure

We share information with:

• All Factories & Suppliers: Only information necessary to fulfill your orders (specifications, delivery details, payment proof). Factory identities remain confidential to clients.
• Logistics Partners: Shipping address, contact details, and product information for delivery purposes
• Payment Processors: Bank details and transaction information for payment processing
• Government Agencies: Information required by law (customs, tax authorities, law enforcement)
• Legal Advisors: Information necessary to resolve disputes or comply with legal obligations

third-party recipients are required to maintain strict confidentiality.

Factory Confidentiality

Factory information is strictly confidential and NOT shared with:

• Competitors or other clients
• Third-party service providers without contracts
• Government agencies unless legally required
• This confidentiality is a core business principle to protect supplier relationships.

Data Security

We implement security measures to protect your information:

• Encrypted data transmission (SSL/TLS)
• Secure storage with restricted access
• Regular security audits and updates
• Employee confidentiality agreements
• Multi-factor authentication for sensitive accounts

While we strive for maximum security, no system is 100% secure. We are not liable for unauthorized access due to circumstances beyond our control.

Cookies & Tracking

Our website uses cookies to:

• Remember your login and preferences
• Analyze website usage and improve functionality
• Detect fraud and security threats

You may disable cookies in your browser settings, though this may limit functionality. We do not track you across other websites.

Your Rights & Choices

You have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of non-essential data
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing (where applicable)

To exercise these rights, email us with your request and supporting documentation.

Communication Preferences

We will contact you regarding:

• Order updates and status notifications (mandatory)
• Invoices and payment reminders (mandatory)
• Shipping and delivery information (mandatory)

For non-essential communications (newsletters, promotions, news):

• You can opt-in during registration
• Unsubscribe anytime via email or link in messages
• Frequency can be customized (weekly, monthly, or never)

Third-Country Data Transfers

Some information is processed in China and may be transferred to your country for delivery and customs purposes. By engaging with us, you consent to:

• Processing of data in China (our operating jurisdiction)
• Data transfer to your country for legitimate business purposes
• Compliance with import/export regulations

We ensure data protection standards consistent with international best practices.

GDPR & Privacy Laws Compliance

For clients in the EU, UK, or jurisdictions with similar laws:

• We comply with GDPR principles and regulations
• Your rights under GDPR are fully respected
• Data processing agreements can be provided upon request
• Privacy impact assessments are available for large-scale processing

For non-compliance concerns, contact our Data Protection Officer.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be:

• Announced via email to registered clients
• Posted on our website with an updated effective date
• Requiring your acknowledgment for continued use of services

Continued use after changes constitutes acceptance of the updated policy.

Contact for Privacy Concerns

For privacy questions or concerns, contact us:

• Email: info@wanxisourcing.com
• Mailing Address: No. A4, Guanghua Courtyard, East He Road, Bicheng Street, Youjiang District, Baise City, Guangxi Province, China
• Response Time: Within 10 business days

You also have the right to lodge complaints with your local data protection authority.