Standard Payment Terms

Our standard payment structure is designed to protect both parties:

• Deposit (30%): Due upon order confirmation to secure factory capacity
• Balance (70%): Due before shipment / upon final QC approva

l Alternative payment terms (50/50, milestone-based) are available for high-volume or repeat orders and must be negotiated in advance.

Payment Methods Accepted

We accept multiple payment methods for your convenience:

• Bank Transfer (T/T): Most common; direct transfer to our China-based business account
• Wire Transfer (International): SWIFT transfer; includesintermediary fees
• PayPal / Wise (Wise.com): For smaller orders under $10,000
• Cryptocurrency (Bitcoin, USDT, Ethereum): Direct transfer; no intermediaries
• Alipay / WeChat Pay: For Chinese payment convenience

All payments must be in USD unless otherwise agreed. Currency conversion rates are locked at the time of quotation.

Invoice Issuance

Our company issues invoices to maintain factory confidentiality. Invoices include:

• Itemized product list with unit prices
• Total product cost and sourcing/service fees
• Shipping and logistics costs
• Payment schedule and terms
• Our registered business details for import/export documentation

Invoices are issued as single consolidated statements covering all factory and logistics services. This practice is standard for B2B sourcing and protects supplier relationships.

Deposit Terms

The 30% deposit serves to:

• Secure factory production slot
• Fund raw material procurement
• Prevent order cancellations and frivolous inquiries
• Confirm client commitment

Deposits are non-refundable after factory PO is issued (typically within 24-48 hours of deposit receipt) except as outlined in our Refund & Cancellation Policy.

Balance Payment Timing

The 70% balance must be paid:

• Before shipment for air freight or express courier
• Within 48 hours of final QC sign-off for sea freight (to allow shipping arrangements)
• Outstanding balance will be reminded 7 days before final shipping date

Shipment will not proceed until full payment is received. Nonpayment results in goods being held, storage fees applied, and potential contract termination.

Late Payment Penalties

Payments not received by agreed dates incur:

• 1-7 days late: 1% monthly interest (0.033% daily)
• 8-14 days late: 2% monthly interest + $200 late payment fee
• 15+ days late: 3% monthly interest + $500 late payment fee + potential legal action
• 30+ days overdue: Contract termination and forfeiture of 100% payment

We reserve the right to hold shipment, cancel orders, or pursue legal collection if payment is not received.

Currency & Exchange Rates

All quotes are in USD. If payment is made in a different currency:

• Exchange rate is locked at the time of quotation
• Client bears any currency conversion fees charged by their bank
• Equivalent value must be received; any shortfalls due to conversion must be made up

Bank Transfer Details

Bank transfer instructions are provided upon quotation and include:

• Beneficiary name and account number
• Bank name, address, and SWIFT code
• Unique reference/invoice number for tracking
• Clear notes on deposit vs. balance payment
• Please include the invoice number in the transfer memo for accurate accounting.

Failed Payment & Retries

If a payment attempt fails:

• Client is notified immediately with detailed failure reason
• Alternative payment method may be used
• Bank charges for failed transactions are the client’s responsibility
• Repeated failed payment attempts may result in order cancellation

Refund Payments

Approved refunds are processed to the original payment method when possible:

• Bank Transfer: 5-10 business days
• PayPal / Wise: 2-5 business days
• Cryptocurrency: Immediate blockchain confirmation

Clients are responsible for any intermediary bank fees or conversion losses. Refunds are processed in the same currency as the original payment.

Payment Security & Fraud Prevention

To protect both parties:

• Large orders may require additional verification (business license, contact details)
• We do not accept checks, money orders, or cash payments Payment
• verification is conducted for all transfers over $50,000
• Suspicious transactions may be flagged and investigated before processing

Payment Disputes

Disputed payments must be reported within 30 days with supporting documentation:

• Bank transfer confirmations and receipts
• Email correspondence and invoices
• Detailed description of the dispute

Disputes are resolved through investigation and negotiation. If unresolved, disputes proceed to arbitration.